Privacy policy
Last updated 18 October 2026
Who is responsible for your data
Britbunt Ltd, trading as Backbencher (company number 14493528, registered office 532a Barking Road, London, E13 8QE), is the controller of your personal data. Contact us at hello@backbencheruk.com.
What we collect
- Your name, email address, phone number and delivery address when you order
- Your order history and any messages you send us
- Basic technical information, such as the device and browser you use
Card payments are processed by Stripe. We never receive or store your full card details.
How we use it
- To make, deliver and support your order (contract)
- To handle returns and refunds (contract and legal obligation)
- To keep financial records for tax purposes (legal obligation)
- To keep the site secure and working (legitimate interests)
We will only send you marketing emails if you ask us to, and you can unsubscribe at any time.
Who we share it with
Only the companies that help us run the shop: our payment processor (Stripe), our production partner who makes and ships your order, delivery couriers, and our website host. Each may only use your data to provide their service to us. Some of these providers may process data outside the UK, in which case appropriate safeguards are in place.
How long we keep it
Order and payment records are kept for six years to meet UK tax rules. Other information is deleted when it is no longer needed.
Your rights
Under UK data protection law you can ask to see, correct, delete or move your data, or object to how we use it. Email hello@backbencheruk.com. If you’re unhappy with how we handle your data, you can complain to the Information Commissioner’s Office at ico.org.uk.
Cookies
We only use cookies that are needed for the site to work, such as remembering what is in your bag. We don’t use advertising cookies.